Your rights when you use bank services, including accounts, charges, and electronic banking.
A way of dealing with debts you cannot pay. Includes what happens when you file your own petition or when you are made bankrupt.
How the benefits system works, and queries about entitlement to benefits.
How to claim benefits, and how you will be paid.
Checks on social security benefit claims, including evidence you may need to support a claim. What to do if fraud is suspected.
What to do if you think a decision about your benefits is wrong. How to appeal against decisions. Time limits for appealing.
Information on welfare benefits and tax credits to help you to work out which benefits or tax credits you could claim.
Benefits for families and pregnant women.
Benefits for widows and widowers, including help with funerals.
The rules about all types of betting.
Your rights about birth, including issues relating to unborn children and surrogacy, and how to register a birth.
The rules about registering a birth. How to get a copy of your birth certificate. The position of transgendered people with regard to altering your original birth certificate.
Information about the services you can get from building societies.
Your rights and responsibilities when buying or selling goods.