Problems with benefits and tax credits

Benefit claims can be very tricky. It can seem like every few months something new goes wrong with one or other of your benefits. Suddenly the powers that be decide you're not entitled, or they want you to make a new claim. Has someone at the benefits office taken a dislike to you? Is it sabotage?

We look at how you can deal with some of the thorniest benefit issues, and take tips from experts on how to stop them from occurring in the first place.

How to handle an interview under caution

If the council or DWP think you have lied about something to do with your benefits, they might ask you to an 'interview under caution'. We explain what this is, what can happen, and what steps you can take.

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Turned down for DLA, AA or PIP? Or think you're not getting enough?

Did they make the wrong decision about your claim for Disability Living Allowance or Attendance Allowance? Do you want them to look at their decision again? We explain what to do every step of the way.

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Dealing with Tax Credit overpayments

If you've been told you've been overpaid tax credits you are likely to be confused, worried, and stressed. We explain how to find out more about your overpayment and show you, step by step, what you can do about it.