How to find a family mediator
Anyone can call themselves a family mediator, so it is important to choose someone you can be sure is well trained and experienced.
A good way to find a registered mediator is to use the search tool provided by the Family Mediation Council to find one near you.
All Family Mediation Council registered mediators must follow a code of practice to maintain good standards in their work. If you are interested, you can find the code of practice on the Family Mediation Council website.
If you follow up on a recommendation from family or friends, be sure to just check the name on the Family Mediation Council website so you know that the person is registered and either working towards being an accredited mediator or is accredited. This will give you reassurance that the mediator you choose is trained and experienced.
All the mediators included on the Family Medication Council website have been trained by providers approved by the Family Mediation Council and most are also accredited, which means that they are experienced mediators. Not all mediators do Legal Aid funded mediation, but those who do must be accredited – you can search for them by ticking the middle box on the search tool.
Mediators are trained to give legal information but not legal advice. Some people feel safer with a mediator who is also a qualified solicitor as they have experience of the family court system. If you want a mediator who is also a solicitor, use the search on the family mediation council’s website and check what it says on the mediator’s website about their background. Or the search on Resolution’s site, explains in the results how long the mediator has been a family law solicitor. Some mediators have backgrounds in other very useful professions that could be particularly helpful to you depending on your situation, such as financial advisers or family therapists.
Don’t be afraid to phone around and compare prices. You need to ask:
- How experienced is the mediator? Is the mediator accredited? (If the mediator is working towards accreditation they will be less experienced but supervised and supported, and cheaper).
- How many mediations do they do each year? (Try to choose an experienced mediator who does many sessions each year).
- How much will each mediation session cost each of you?
- If there are any other additional fees (for example, is there a separate cost for writing up the agreement at the end)?
- How busy they are – are they likely to be able to see you at a time that both you and your ex can do?
How to find a good solicitor
For help finding a family lawyer a good place to start is Resolution where you can find lawyers by searching using your postcode. Resolution members must commit to helping you work out your legal problem in a non-confrontational way. A green tick next to the words ‘accepts legal aid’ below the lawyer’s name tells you that they offer legal aid.
You can also search for a specialist lawyer near you who has been accredited by the Law Society. This means they have a significant amount of experience and expertise and have passed a Law Society assessment. On the Law Society Find a solicitor page you can add your postcode in the ‘Location’ box and then choose ‘Family – general’ from the list in the drop down box called ‘Area of practice’. Then click on ‘Advanced search’. This takes you to a new page. If you scroll down, you can see the Accreditation options on the left hand side. Here you can choose ‘Family’ or ‘Family – advanced’.
You can also find a family lawyer that offers legal aid via GOV.UK.
Some family law specialists do extra training in an approach to solving legal problems called collaborative practice. If you use this approach, each of you must agree to use a collaboratively trained lawyer and have meetings together to try and solve the issues without going to court. You can search for a collaboratively trained lawyer on the Resolution website by choosing ‘Collaborative practitioner’ in the Service offering box.
Don’t be afraid to call around various firms to get information on their costs and a feel for the firm’s approach.
Parenting help and information
Gingerbread provides expert advice, practical support and other help for single parents. They have lots of useful resources on their website which they ask you look at first before calling the helpline, unless you need urgent support.
Single Parent Helpline: 0808 802 0925
Family Lives is a national charity providing help and support in all aspects of family life. Their helpline can give information, advice, guidance and support on any aspect of parenting and family life.
Family Helpline: 0808 800 2222
OnlyMums and OnlyDads run a Family Separation Support Hub with information, articles, details of parenting courses and access to a directory of a range of professionals who can help with separation issues.
Domestic abuse
If your ex has been or is being abusive to you there are lots of places you can find out more information and get support.
Always dial 999 in an emergency. If you cannot speak when you call, you may be asked to cough or tap on the phone or enter the numbers 55. The operator will then know you are there and in danger and transfer you to the police.
For support or to discuss your options you can call the 24 hour National Domestic Abuse Helpline on 0808 2000 247 or in Wales, Live Fear Free on 0808 80 10 800 (24 hours).
Both help lines are for anyone who is experiencing, or has experienced domestic abuse, or for anyone who is worried about domestic abuse happening to a friend, family member or colleague. It is free, confidential and the number will not show up on a BT telephone bill.
If you are a man and you or your children are affected by domestic violence or abuse you can contact the Men’s Advice Line on 0808 801 0327.
Galop runs a national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse. You can contact them on 0800 999 5428.
You can find more information and support from:
Refuge
Women’s Aid
Welsh Women’s Aid
Surviving Economic Abuse
Help with understanding your housing rights
Shelter (England) gives advice about rented housing and helps people struggling with bad housing or homelessness through advice, support, and legal services. If you live in Wales, go to Shelter Cymru.
Debt advice
National Debtline has lots of useful information on their website. If you prefer to speak over the phone they also can offer you free advice via their helpline: 0808 808 4000.
StepChange also has lots of useful information on their website and an online debt advice tool. They also offer free advice over the phone, if you would prefer to speak to someone. Helpline: 0800 138 1111. They ask that you fill in their budget template that you can find on their website before you call.