Step 2 - Know your rights (and responsibilities)
Not all the information on the internet is up to date, trustworthy or easy to understand. So, start your search at advice now where we have brought together all the best information on the law in one place.
- what your legal rights are;
- if there is anything that you should have done (your legal responsibilities);
- what ways you might be able to solve the problem. For example, by having an informal chat, making a formal complaint, through mediation or by going to court.
Once you’ve got all the information you’ll be in the best position to make decisions about what to do (see Step 3).
Friends and family are often keen to give you advice, but there are a lot of myths out there about the law, and the law often changes. So make sure you look up what you need to know to make sure it is right.
The internet has masses of free information on your rights. You can also visit your local library, Citizen’s Advice Bureau or other advice centres to find out where you stand (see Useful Contacts for more information).
"Last year I was living in a bedsit. It wasn't brilliant but at least it was my own place, and it was near college.
One day, out of the blue, my landlord knocked on the door and told me I had to move out at the weekend because he needed the bedsit for a family friend.
It was really bad timing, I didn't have anywhere I could go, and I had exams coming up. I told my friends what had happened and everyone thought it was unfair, but what can you do? So I moved out and slept on a mate's floor.
When I told my tutor what had happened, she said my landlord wasn't allowed to just evict me like that. So, I looked it up and she was right! Wish I'd known at the time - I would have stood my ground."