Information provided applies to England & Wales
What to do if your accommodation needs repair work.
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Repairs and bad conditions
england.shelter.org.uk/get_advice/repairs_and_bad_co...
This section provides information about the rights you have if your rented home needs repairs. It also explains what you can do if you are worried about safety, or your home has become unsuitable as a result. (Content applies to England only.)
Shelter www.shelter.org.uk
Repairs in private lets
england.shelter.org.uk/get_advice/repairs_and_bad_co...
If you are a private tenant and your home needs repairs, your landlord is responsible for most repairs, but you also have some responsibilities. Explains what you can do if your landlord refuses to carry out repairs that they are responsible for. (Applies in England only)
Shelter www.shelter.org.uk
Repairs in social housing
england.shelter.org.uk/get_advice/repairs_and_bad_co...
Information on the rights you have if your home needs repairs and you rent from a council or housing association. (Content applies to England only.)
Shelter www.shelter.org.uk
Leasehold repairs
england.shelter.org.uk/get_advice/repairs_and_bad_co...
Getting repairs done can be complicated if you are a leaseholder, particularly if the work needed affects more than one home in the same building. (Content applies to England only.)
Shelter www.shelter.org.uk
Getting repairs done
england.shelter.org.uk/get_advice/downloads_and_tool...
This housing advice booklet gives information about the rights you have if you rent your home. It outlines landlords' responsibilities and explains what you can do if you're having trouble getting them to carry out the work that's needed. (Content applies to England only)
Shelter www.shelter.org.uk
Housing Ombudsman Service
All housing associations and local authorities (councils) must be a member of the Housing Ombudsman Scheme. Some private landlords are voluntary members. Explains how to make a formal complaint to your landlord and how to get help from the Ombudsman. This only applies to England.
Housing Ombudsman Service www.ihos.org.uk
Help for flood victims who rent their home
www.adviceguide.org.uk/england/housing_e/housing_fac...
Page links to a fact sheet for tenants on repairing their home following flood damage including alternative accommodation, possible reduction in rent and housing benefit.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
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