Information provided applies to England & Wales
Information on agencies, public and private, which can help you find accommodation.
Select a result
No results from Advicenow
Letting agencies
england.shelter.org.uk/get_advice/finding_a_place_to...
There are various different types of letting agencies. Some letting agencies just find tenants for properties, some manage properties, and estate agents may also have a lettings department. (Content applies to England only.)
Shelter www.shelter.org.uk
Using estate agents
england.shelter.org.uk/get_advice/finding_a_place_to...
It's possible to sell your home privately but most people use an estate agent to sell their homes. Information about why it's important to choose carefully, and to make sure you understand what the contract you have with the agent means. (Content applies to England only.)
Shelter www.shelter.org.uk
Accommodation agencies
www.adviceguide.org.uk/index/family_parent/housing/f...
Information on what an accommodation agency can and cannot charge for. Includes tips on what to check if you are offered accommodation by an agency and information on discrimination by accommodation agencies.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Estate agents' fees
england.shelter.org.uk/get_advice/finding_a_place_to...
If you are selling your home through an estate agent, you will have to pay commission and fees. How much you have to pay normally depends on the type of contract you have with the estate agent. Information to help explain all aspects of estate agents' fees. (Content applies to England only.)
Shelter www.shelter.org.uk
Complaints about letting agents
england.shelter.org.uk/get_advice/complaints_and_leg...
If you rent privately, you may deal with a letting agent, who looks after the tenancy on behalf of the landlord. If you are not happy with their services, you may want to make a complaint about them. Information on how to go about complaining about your letting agent. (Content applies to England only.)
Shelter www.shelter.org.uk
Complaints about estate agents
england.shelter.org.uk/get_advice/complaints_and_leg...
Information about complaining when you try to buy or sell your home through an estate agent. Complaining is usually the best way of dealing with issues such as rudeness or lack of consideration. (Content applies to England only.)
Shelter www.shelter.org.uk
Renting from a letting agent (PDF)
www.adviceguide.org.uk/index/h_renting_from_a_lettin...
Information on renting privately owned accommodation through a letting agency, including regulation of letting agencies, what an agency can and cannot charge a fee for, and a checklist of points to ask before registering with an agency.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Tips for people renting privately
england.shelter.org.uk/campaigns/fixing_private_rent...
Explains what to look for and how to avoid problems if you're currently looking for a place, what your rights are if you're living with a mate, what to do if you're living in somewhere that needs repairs, and what to do if you are being harassed by your landlord or want to leave. Part of Shelter's campaign against bad landlords.
Shelter www.shelter.org.uk
Lodging schemes
england.shelter.org.uk/get_advice/finding_a_place_to...
If you need a place to live, you may be able to find one through a local lodgings scheme. These schemes can put you in contact with someone who has a spare room they are willing to rent out. Most schemes are run by the council or a local advice centre. (Content applies to England only.)
Shelter www.shelter.org.uk
Get advice
Need help with a problem? Find advice services and solicitors near you who can help you solve your problem. Many people are able to get free help and advice.
