Information provided applies to England & Wales
Your rights when selling or buying at an auction.
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Buying at auction (PDF)
www.adviceguide.org.uk/c_buying_at_auction.pdf
Consumers' rights when buying at auction, what to do about faulty goods including refunds, and entitlement to compensation.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Buying at a online auction
www.adviceguide.org.uk/index/your_world/consumer_aff...
Explains your rights when buying goods through internet auction sites from either private sellers or traders, covering protection schemes and dealing with fraud.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Citizens Advice consumer service
www.adviceguide.org.uk/england/consumer_e/consumer_p...
The Citizens Advice Consumer Service provides free, confidential and impartial advice on consumer issues. Information about how to contact the service by phone, email or post.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Common problems with products
www.adviceguide.org.uk/england/your_world/consumer_a...
Consumer law protects you when you buy goods. Read these pages for information on your legal rights when things go wrong. For example, if your item is faulty or a delivery has not arrived.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Buying a secondhand car
www.adviceguide.org.uk/england/your_world/consumer_a...
Buying secondhand cars from a dealer, at auction and from a private seller. Information on common problems including false mileage readings, stolen vehicles and written-off vehicles.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
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