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Your rights when selling or buying at an auction.
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Consumers' rights when buying at auction, what to do about faulty goods including refunds, and entitlement to compensation.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Explains your rights when buying goods through internet auction sites from either private sellers or traders, covering protection schemes and dealing with fraud.
The Citizens Advice Consumer Service provides free, confidential and impartial advice on consumer issues. Information about how to contact the service by phone, email or post.
Consumer law protects you when you buy goods. Read these pages for information on your legal rights when things go wrong. For example, if your item is faulty or a delivery has not arrived.
Buying secondhand cars from a dealer, at auction and from a private seller. Information on common problems including false mileage readings, stolen vehicles and written-off vehicles.
Need help with a problem? Find advice services and solicitors near you who can help you solve your problem. Many people are able to get free help and advice.
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