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Results for “Consumer complaints and rights”

Your rights as a consumer, including rights to complain.

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Common problems with products

Common problems with service providers

Frequently asked questions about consumer affairs

Shopping rights

Dealing with call centres (PDF)

Safety (PDF)

UK European Consumer Centre

Lost, found and uncollected goods

How to complain

Starting court action (PDF)

Going to court (PDF)

Citizens Advice consumer service

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