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Options for resolving problems with consumer services including poor quality services, cancelling services, problems with cost, negligent traders and problems with the length of time a service takes.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Outlines the law on the pricing and supplying of services, your rights if the service is unsatisfactory and how to solve your problem.
Information on resolving dry cleaning problems including consumer rights if cleaning is unsatisfactory.
Information on dealing with a building problem, your rights if work or goods are unsatisfactory, how to resolve problems and useful organisations.
Frequently asked questions about consumer affairs including information on refunds, credit notes and deposits.
Tips on how to get what you need from call centre services, and how to take action effectively if things go wrong.
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