How can we be even more helpful?

We want to understand more about how people who do not have a solicitor are experiencing the new Official Injury Claim service/portal or going to court afterwards.


We will use what we find to highlight problems and ask for changes. We will also use it to make our guide to using the new system as helpful as possible.


Please do not give us any information which can identify you or anyone else except where we ask for it. For more information on how we use your data please see our privacy notice.

Thank you for your time!