The Affordable Advice service from Law for Life and Resolution
This project offers those sorting out their finances after a divorce or dealing with child arrangements issues a blend of step-by-step guidance from Advicenow and fixed-fee, unbundled legal advice from ResolutionLink opens in a new window family lawyers. It uniquely dovetails Public Legal Education approaches with unbundled legal advice to provide low-cost, high-volume practical help for people on low to medium incomes. The service was designed to meet the needs of Litigants in Person and potential Litigants in Person who don't access the legal advice they need because of the high cost and a lack of confidence about how to do that well.
The service continues to be available for users of four of Advicenow's most popular family guides and encourages readers to get advice as early as possible. When the reader gets to each stage in the guide where accessing legal advice would be beneficial, they see a call-out box which explains what they would get advice on and how much it will cost.
The pilot of this project launched in February 2020 and concluded in July 2021. Read the evaluation of the pilot and our latest research about the efficacy and reach of the service.
Thanks to the Legal Education Foundation for funding our work, in partnership with Resolution, to develop and test this service. Thanks also to Legal Support for Litigants in Person (LSLIP) grant which enabled us to promote the service more widely and do further research into the impact of the project (to be published soon), and to Help Accessing Legal Support (HALS) grant which has enabled us to update the guides and ensure they remain as helpful as possible.
Last edited 27 March 2023