Links to a factsheet that provides information about the help you can get if your home is in a poor condition or unsuitable for your needs. It includes information on the financial assistance and practical support available to help you make improvements, as well as rights to repairs in rented housing.

This section gives information on getting repairs done and common disrepair problems. It explains the tenant's and landlord's responsibilities to do repairs and what options the tenant has if the landlord doesn't meet their obligations. 

Getting repairs done can be complicated if you are a leaseholder. Explains the difference between the works a freeholder and a leaseholder is responsible for and sets out how repair work on leasehold property is paid for. Information on what to do if the freeholder refuses to carry out repairs he is responsible for or if a leaseholder refuses to pay for essential repairs. (Content applies to England only.)

Disrepair and poor housing conditions can affect your health and safety. Find out what counts as disrepair. All rented homes must meet certain standards so they are safe and fit to live in. Councils use the Housing Health and Safety Rating System (HHSRS) to assess these standards.

If you are a private tenant, find out what you can do if your rented home isn't safe or healthy to live in.