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Your rights to receive fresh water, and dealing with water suppliers.
Information provided applies to England & Wales
Top PicksA quality controlled selection of all the best legal information from a wide range of providers hand picked from the best websites by Advicenow
Includes information about how you are charged for water and sewerage and how to sort out problems with bills. There is also advice on how to complain about water companies and seek compensation. You find the links under heading 'Water' if you scroll down on the page.
You cannot be disconnected for water rates debts. Information on how to deal with water rates arrears, your rights to water meters, help with high bills, complaints, and water trust funds.
Information on water supply, pipes and service standards. This includes how to get a new connection, water companies’ responsibilities and rights towards water pipes and sewers, and the standards of service that you should expect from your company.