Explains the essential information about renting from a private landlord such as checking how much you can afford to rent, your tenancy agreement, right to rent checks, and more. 

This factsheet provides information about finding private rented accommodation. It includes information about letting agencies, what to consider when viewing the property and things to think through before signing a tenancy agreement.

Overview of some of the key terms around residential lettings.

Information about what a letting agent can and can't charge you for when you rent a home. It also tells you what to do if you have be charged a fee that your landlord is not allowed to charge. 

Basic overview about the steps that your council or housing association landlord must take if they want to evict you, what happens at the court hearing and afterwards.

If you rent privately, you may deal with a letting agent, who looks after the tenancy on behalf of the landlord. If you are not happy with their services, you may want to make a complaint about them. Information on how to go about complaining about your letting agent. (Content applies to England only.)

If you don't feel your letting agent has done their job properly, there are steps you can take to get help. Information about who you should contact.