Includes what the law says, and your rights if the service is unsatisfactory.

Types of bank account and how to choose the right one for you.

A joint account lets you manage any money you share with your partner, housemate or others. It’s really convenient for shared expenses, but there are always risks to giving several people control of a single account. Covers pros and cons of joint bank accounts and joint accounts for Universal Credit payments.

A free service to help you trace your lost accounts and savings.

Information about the Financial Ombudsman Service, including what kind of complaints they can help you with, how to complain, and what information the ombudsman will need.