Benefits

How to get what you are entitled to and help to deal with common problems like being given the wrong decision

Share on:

I am looking for help with

Information
Personal Independence Payment (PIP)
Apply for PIP or get support to challenge unfair decisions.
Information
Universal Credit (UC)
Help with the work capability assessment and appeals, to what to do about sanctions and overpayments.
Information
Disability Living Allowance
Get DLA for your child, and help to challenge unfair decisions successfully.
Information
Employment and Support Allowance (ESA)
Support with the work capability assessment and help to challenge an unfair decision effectively
Information
Living with a partner and benefits
Find out what counts as living together, and the impact of someone moving in, or out.
Chosen for you
Social fund payments
How to get help with urgent expenses, including grants and loans for specific life incidents.
Chosen for you
Other types of benefits
Learn what benefits there are are for people in diffierent situations and what steps to take if theings go wrong.
Chosen for you
Other benefit appeals
Learn what to do if you think a decision about other benefits is wrong. For PIP, Universal Credit, DLA and ESA appeals see pages above.
Chosen for you
What benefits can I get?
Use the benefits calculator from Turn2us (another charity) to check what benefits you might be entitled to. Every year milions of people miss out on help they could have claimed.
Chosen for you
Benefit fraud
Explains what fraud is, the rules the DWP follow when someone is suspected of benefit fraud, and what to do if you are accused.

Our benefits self-help tools

Digital support tools that write the document that sets out your case for you

Personal Independence Payment MR letter tool

Ask for a PIP mandatory reconsideration 

Don’t put up with an unfair decision. Challenge it effectively using our clever tool.
Disability Living Allowance MR tool

Ask for a DLA mandatory reconsideration 

Our tool makes it easy to challenge an unfair decision about your child’s DLA effectively
Work Capability Assessment MR tool

Ask for a ESA or UC mandatory reconsideration

Challenge an unfair decision about whether you are well enough to work effectively.
Work Capability Assessment tribunal submission tool

Write a tribunal submission about your ESA or UC

Explain to the appeal panel why the decision from your work capability assessment was wrong.

Universal Credit overpayments

Understand your options if you have an overpayment - including how to ask them to allow you to repay it in smaller amounts, or not to repay it at all if you do not have money for basics

Can't find what you are looking for?

Getting free one-to-one advice about benefits is hard. All advice services are extremely busy. We are here to help everyone who cannot get in at an advice service and cannot afford to pay for legal help. 


We give you the knowledge, confidence, and skills you need to deal with the issue yourself, or with the help of friends or family. If you need more help than you can get from our advice guides and self-help tools, we explain how to try to find advice.

women laughing together

Site search:

Quality Checked
  Close Search
Launch Recite Me assistive technology