Reports
Our innovative research into legal needs provides evidence led data into levels of legal capability. We work with academics and experts to evaluate our services, measure the effectiveness of legal support, and improve access to justice.
Our reports
Using personalised legal support tools to help benefits claimants challenge decisions
Our evaluation of our digital tools shows that 90% of people who used our tools and guides had their decision changed. They increased people's ability to resolve their issues, so reducing stress. December 2024
Come to us in a peaceful way
Improving experiences of Roma families with children’s services in England
Legal support for litigants in person Affordable Advice research report
Our evaluation of our service shows that providing low-cost, unbundled legal advice for divorce increases confidence in decision-making, and helps people make their case better. January 2024
Digital exclusion - specific issues relevant to Roma communities in the context of child protection
As courts and local authority services increase their use of digital technologies, our report looks at the significant challenges this has for Roma families, who often lack the skills or confidence to use digital platforms. July 2021
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