Reports
Our innovative research into legal needs provides evidence led data into levels of legal capability. We work with academics and experts to evaluate our services, measure the effectiveness of legal support, and improve access to justice.
Our reports
Understanding local legal needs - Early intervention and the ecosystem of legal support
This research contributes fresh evidence to inform early intervention and public legal education strategies to support access to justice for marginalised communities. March 2025
Using personalised legal support tools to help benefits claimants challenge decisions
Our evaluation of our digital tools shows that 90% of people who used our tools and guides had their decision changed. They increased people's ability to resolve their issues, so reducing stress. December 2024
Come to us in a peaceful way
Improving experiences of Roma families with children’s services in England
Legal support for litigants in person Affordable Advice research report
Our evaluation of our service shows that providing low-cost, unbundled legal advice for divorce increases confidence in decision-making, and helps people make their case better. January 2024
Regional trusted intermediary courses on housing rights for women
Evaluation of our training for people working with vulnerable women at risk of housing and homelessness showed positive changes in all aspects of legal capability, with an estimated 5,256 women receiving support from 49 course participants. September 2021
Digital exclusion - specific issues relevant to Roma communities in the context of child protection
As courts and local authority services increase their use of digital technologies, our report looks at the significant challenges this has for Roma families, who often lack the skills or confidence to use digital platforms. July 2021
Effectiveness of Public Legal Education initiatives
To support Advicenow’s work on PLE, we carried out a review of the literature on how effective PLE is. January 2021
Evaluation of public legal education for Advice Champions in the Community Links Early Action Advice project
Our work showed that training volunteers to provide advice was effective both for the volunteers and those they advised. Both groups reported an increase in their legal capability. October 2015
Legal Needs, Legal Capability and the Role of Public Legal Education
Analysis of 2010 and 2012 UK Civil and Social Justice Panel Survey and related policy documents. January 2015
Legal Capability for Everyday Life: Evaluation report
The Legal Capability for Everyday Life project showed that a PLE course could be effective in developing people’s legal capabilities. Such a course could be an accessible and low-cost way to provide PLE. January 2013
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