Sorting out a problem at work

Help to resolve a problem at work informally, formally (using the grievance procedure) or if necessary by going to an employment tribunal.

There are laws that give everyone basic rights at work. All employers must follow the law.  The help below explains what your basic basic rights are.

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Your employment contract can give you more rights than the law gives you, but it cannot give you less than your basic rights. 

Sometimes what rights you have depends on whether you are classed as  a worker, an employee, or self-employed, - that is why we have help for you to work out which you are. 

We know that migrants and young people are particularly likely to be treated badly at work and not to know their rights - we have written this information to help you especially. 

 Information
Solve a problem at work informally
How to raise a problem at work informally, without making it a big deal.
Information
How to use the grievance procedure at work
Step-by-step help to make a complaint about the problem at work so that the issue is properly looked at. Use this if you have tried the informal approach or if the problem is very serious.
Information
Employment tribunals
Help if you have been treated poorly at work and are thinking about standing up for yourself by taking the issue to an employment tribunal.

Can't find what you are looking for?

Getting free one-to-one advice about employment law is hard. All advice services are extremely busy. We are here  to help everyone who cannot get in at an advice service and cannot afford to pay for legal help.

We give you the knowledge, confidence, and skills you need to deal with the issue yourself, or with the help of friends or family.  If you need more help and support than you can get from our advice guides, we explain how to find advice.

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