How to find a family mediator
Ask friends and family for a recommendation or your solicitor if you have one. Or use the search tool provided by the Family Mediation Council to find one near you.
If you follow up on a recommendation be sure to just check the name on the Family Mediation Council website so you know that the person is registered and either working towards being an accredited mediator or is accredited. This will give you reassurance that the mediator you choose is trained and experienced.
Anyone can call themselves a family mediator, so it is important to choose someone you can be sure is well trained and experienced. You can read more about this on the Family Mediation Council website. All Family Mediation Council registered mediators must follow a code of practice to maintain good standards in their work. If you are interested, you can find the code of practice on the Family Mediation Council website.
All the mediators included on the Family Medication Council website have been trained by providers approved by the Family Mediation Council and most are also accredited, which means that they are experienced mediators. Not all mediators do Legal Aid funded mediation, but those who do must be accredited – you can search for them by ticking the middle box on the search tool.
Mediators are trained to give legal information but not legal advice. Some people feel safer with a mediator who is also a qualified solicitor as they have experience of the family court system. If you want a mediator who is also a solicitor, use the search on the family mediation council’s website and check what it says on the mediator’s website about their background. Or the search on Resolution’s site, explains in the results how long the mediator has been a family law solicitor. Some mediators have backgrounds in other very useful professions that could be particularly helpful to you depending on your situation, such as financial advisers or family therapists.
Don’t be afraid to phone around and compare prices. You need to ask:
- how experienced is the mediator? Is the mediator accredited? (If the mediator is working towards accreditation they will be less experienced but supervised and supported, and cheaper).
- how many mediations do they do each year? (Try to choose an experienced mediator who does many sessions each year).
- how much is the Information and Assessment meeting?
- how much will each mediation session cost each of you?
- if there are any other additional fees (for example, is there a separate cost for writing up the agreement at the end)?
- how busy they are – are they likely to be able to see you at a time that both you and your ex can do?
How to find a good solicitor
For help finding a family lawyer a good place to start is Resolution where you can find lawyers by searching using your postcode. Resolution members must commit to helping you work out your legal problem in a non-confrontational way. A green tick next to the lawyer’s name tells you that they offer legal aid.
You can also search for a specialist lawyer near you who has been accredited by the Law Society. This means they have a significant amount of experience and expertise and have passed a Law Society assessment. On the Law Society Find a solicitor page you can click on ‘More search options’ on the right at the bottom of the box. This gives more options to choose from. Here you can tick the accreditation box for ‘Family’ or ‘Family - advanced’, or both.
You can also find a family lawyer via the gov.uk website
Relationship help and support
Search online for Relate. They have lots of information on their website on a range of problems that can arise in relationships and families.
Parenting help and information
Cafcass work with children and their families, and then advise the court on what they consider to be in the best interests of individual children. You can find lots of information and support on their website on how to parent your children well with your ex, during and long after your separation.
Gingerbread provides expert advice, practical support and other help for single parents.
Single Parent Helpline: 0808 802 0925
Monday - 10am - 6pm, Tuesday - 10am - 4pm, Wednesday - 10am - 1pm and 5pm-7pm, Thursday and Friday - 10am - 4pm.
Family Lives is a national charity providing help and support in all aspects of family life. Their helpline can give information, advice, guidance and support on any aspect of parenting and family life.
Family Helpline: 0808 800 2222
Monday to Friday 9am-9pm
Saturday and Sunday 10am - 3pm
OnlyMums offers online support to parents going through divorce or separation. The site has a free web chat facility and email exchange service. OnlyMums and OnlyDads run the Family Law Panel, which links you up to specialist family law solicitors, barristers or mediators near you for a free initial conversation either on the phone or by email to help you work out how to go forward.
OnlyDads offers online support to parents going through divorce or separation. The site has a free web chat facility and email exchange service. OnlyMums and OnlyDads run the Family Law Panel, which links you up to specialist family law solicitors, barristers or mediators near you for a free initial conversation either on the phone or by email to help you work out how to go forward.
Domestic abuse
If your ex has been or is being abusive to you there are lots of places you can find out more information and get support. Always dial 999 in an emergency.
For support or to discuss your options you can call the 24 hour National Domestic Violence Helpline on 0808 2000 247 or in Wales, Live Fear Free on 0808 80 10 800 (24 hours).
Both help lines are for anyone who is experiencing, or has experienced domestic abuse, or for anyone who is worried about domestic abuse happening to a friend, family member or colleague. It is free, confidential and the number will not show up on a BT telephone bill.
If you are a man and you or your children are affected by domestic violence or abuse you can contact the Men’s Advice Line on 0808 801 0327.
Galop runs a national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse. You can contact them on 0800 999 5428.
You can find more information and support from:
Refuge
Women’s Aid
Welsh Women’s Aid
Surviving Economic Abuse
Help with understanding your housing rights
Shelter (England) gives advice about rented housing and helps people struggling with bad housing or homelessness through advice, support, and legal services. Visit shelter.org.uk/get_help for information and advice online and to access Shelter’s emergency helpline. If you live in Wales, go to Shelter Cymru.
Debt advice
National Debtline has lots of useful information on their website. They offer an email service and webchat. If you prefer to speak over the phone they also can offer you free advice via their helpline: 0808 808 4000 open Monday to Friday 9am-8pm and Saturday 9.30am-1pm.
StepChange also has lots of useful information on their website and can offer you free advice over the phone. Helpline: 0800 138 1111 open Monday to Friday 8am-8pm and Saturday 9am-4pm. They ask that you fill in their budget template that you can find on their website before you call.