Renting and tenancies

Support with starting a tenancy, and getting a guarantor.

What rights you have in rented accommodation can depend on what type of tenancy you have. For example, if you are renting from the council or a housing association, or if you are renting from a private landlord.

It can be difficult getting started with a tenancy if you cannot find someone to guarantee your rent, or if it is more difficult for you to prove that you have the right to enter or remain in the UK.

We will help you understand what your options are and work out how to solve any problems you encounter.

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I want to rent from a private landlord

Information
Starting a tenancy
What to do if you encounter problems trying to start a tenancy with a private landlord.
Video
How to start a tenancy without being treated unfairly
This video is aimed at people with a legal right to stay in the UK, for example those with refugee status or humanitarian protection, who are looking for accommodation in the private rented sector. It is in Arabic with English subtitles.

I need to prove my right to rent

Information
Right to rent checks
This guide will help you to get ready to rent and deal with right to rent checks. We will explain the steps you need to take and what to do if you have problems.

I need to get a guarantor

Information
Guarantors - who they are and what they do
A guarantor is someone who agrees to be responsible for your rent and your other legal obligations. Find out what this means. in a tenancy agreement.at a guarantor is and does and what they are responsible for.
Information
What to do if you can't find a guarantor
There are many different reasons why it might be difficult for you to find someone to be your guarantor. Work through our suggestions for possible solutions.
Information
Top tips on how to show a landlord you will be a good tenant
Landlords want to know that you will pay the rent on time and look after their property carefully. Reassure them you are just the person to do this with our top tips.

I am thinking about being a guarantor

Information
Information for guarantors
If you agree to be someone’s guarantor, you will help them to get somewhere to live, when they not have been able to otherwise. But you need to know the pros and cons before you decide.

Can't find what you are looking for?

Getting free one-to-one advice about housing is hard. All advice services are extremely busy. We are here to help everyone who cannot get in at an advice service and cannot afford to pay for legal help.

We give you the knowledge, confidence, and skills you need to deal with the issue yourself, or with the help of friends or family.  If you need more help than you can get from our advice guides and self-help tools, we explain how to try to find advice.

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Top tips on how to show a landlord you will be a good tenant
Landlords want to know that you will pay the rent on time and look after their property...

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