What is public legal education (PLE)?
Increasing the legal capability of intermediaries, local volunteers or community workers
Advicenow has worked with many organisations to provide training for intermediaries, informal advisers, or problem-noticers as to how to help the people they come into contact with deal with common legal problems. For example, we were commissioned by the TDS Charitable Foundation to deliver training courses and self-help information for those who work with private tenants about how they can help their clients to understand how to deal with disrepair or a Section 21 eviction notice. Frequently these projects focus on helping people to recognise and tackle problems earlier, before they escalate and spiral, and to develop the skills to stop problems reoccurring.
Information that increases legal capability
We see information that empowers individuals to take action as a crucial part of public legal education. This type of information doesn’t just tell people about the law or a few facts about a benefit, it raises awareness of the issues involved, and increases the knowledge, confidence and skills of the user so that they can make informed decisions and take effective action to solve their problem. For examples of what we mean then look no further than our award-winning website Advicenow. All our information not only tells the user what to do, but shows them how to do it, whether it’s a short film or a long step-by-step guide to dealing with your problem without the help of a lawyer or adviser.