If you have a problem at work, you don't have to just put up with it. Follow these tips to try to resolve the problem informally. It might be that your shifts have changed or it might be problematic behaviour from a colleague, your line manager, or a customer. If trying to deal with it informally isn’t successful, you might have to use your work’s grievance procedure.

The information in this guide applies to England and Wales.

Learn how to print documents directly from your phone through Wi-Fi printing, a printer’s App, Bluetooth and USB. You might want to do this because you have information on your phone that you want to use as evidence, for example, when appealing a benefits decision or in a court case.