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We will send you a copy for free if you cannot pay. To qualify you must complete the request form and have a household income of less than £1,540 per month after tax or be unable to access money.
If you made a claim for Universal Credit on the basis of being unable to work and you didn't get the award that you think you were entitled to, don't give up. This guide and our mandatory reconsideration tool will help you challenge the decision by asking the DWP to look at their decision again – to see if it was correct.
If they don’t change the decision straight away, we also have help that will show you how to successfully appeal the decision.
The information in this guide applies to England, Wales and Scotland. It will also be useful for people in Northern Ireland where the rules are the same but the names of the relevant government departments and forms are different.
This guide is for you if you are being made homeless soon. There are lots of different reasons why you may be homeless soon. For example, it could be because you are being evicted by your private landlord or because you are being made homeless by a partner as you separate. Regardless of where you are living right now, if there is a risk of you becoming homeless in the next 8 weeks this guide will take you through all you need to know to avoid losing your home. It will help you work out what steps you need to take and where to go for help.
This guide is for you live in England.
Understand how to go to court to divide your money and property as part of a divorce (also called a financial remedy order) if you can’t come to an agreement between yourselves.
This guide explains what you need to understand and do if you cannot afford a lawyer to help with most or all of it. It shows you what orders you can apply for (including clean break orders and pension sharing orders), how the court process works, and what you need to do and how to do it. It will help you manage the whole process, step by step.
And if you need a bit of expert advice, you can speak to a solicitor on our Affordable Advice panel for a low-cost, fixed fee - just look out for the 'Get affordable advice' boxes.
Read the standard guide online for free or buy the extended guide for all our step-by-step help to guide you through the whole process from start to finish.
The information in this guide applies to England and Wales.
To prove your ‘Right to rent’ you have to show your landlord documents or other evidence that you have permission to enter or remain in the UK. This guide will help you to get ready to rent and deal with right to rent checks. We will explain the steps you need to take and what to do if you have problems.
The information in this guide applies to England only. Right to rent checks are not currently being applied in Wales, Scotland or Northern Ireland.
If you're having difficulty getting your private landlord to fix a problem with your home, you don't have to give up. Whether the problem your landlord won't fix is damp, mould, a cracked window, a broken boiler, problems with your roof, or something else, this guide will help you work out what options you have and decide what could work best for you.
The information in this guide applies to England only.
Get to grips with what you need to agree, what the law says, and what to do about money. Help for parents who do not live together and want to make arrangements for the care of their children without having to go to court. We want to help you to find ways to agree arrangements between you and make arrangements that work well for everybody. People often still call these arrangements child custody or child contact and residence orders but that isn’t what the law calls them anymore.
This guide is about the law in England and Wales only.
If you made a claim for DLA for a child and didn't get the award that you think they were entitled to, don't give up. This guide will help you challenge the decision by asking the DWP to look at their decision again - a 'mandatory reconsideration’. If they don’t change the decision straight away, we also have help that will show you how to successfully appeal the decision.
This information applies in England and Wales, and will be helpful for claimants in Northern Ireland and Scotland as the rules are the same but the forms and relevant government departments are different.
Our information, guides, and self-help tools make sense of complicated legal processes, providing practical help by explaining what to do, and how to do it. We work with experts and people who use our services to make sure our content is accurate, and covers what you need to know.
Legal advice and information must be kept up to date - we review our content at least every two years. If there is any change to a law or legal process, we update our information sooner.
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