Homelessness
Use our step-by-step guides to work out if the council will class you as homeless, what your options are, and how to get the accommodation you are entitled to.
You do not have to be living on the streets to be considered homeless. As well as sleeping rough, you might be classed as homeless if you are sofa-surfing, staying with a friend temporarily, staying in a hostel, or sleeping in your car. Even being in overcrowded housing may mean you meet the definition of homelessness.
You are entitled to somewhere safe and suitable to live. But councils are under a lot of pressure and the process for getting help from them can be complicated.
I disagree with what the council says about my homelessness application
I need to know more about emergency and temporary accommodation
Can't find what you are looking for?
Getting free one-to-one advice about housing is hard. All advice services are extremely busy. We are here to help everyone who cannot get in at an advice service and cannot afford to pay for legal help.
We give you the knowledge, confidence, and skills you need to deal with the issue yourself, or with the help of friends or family. If you need more help than you can get from our advice guides and self-help tools, we explain how to try to find advice.
