Information on what to do if you have been asked to join a hearing by telephone or video using BT MeetMe, Skype for Business or Cloud Video Platform (CVP) during the coronavirus outbreak.

This factsheet explains what universal credit is, and how to challenge a universal credit decision. 

If you think a benefit or tax credit decision is wrong, you may be able to try and get it changed. You also have the right to a reasonable standard of service from the people dealing with your benefit claim. If you feel you have not received such a level of service you can complain. This information explains how you can do this. 

A ten step guide to mandatory reconsiderations and appeals.

Information for people wanting to appeal against a benefit decision made by the Department for Work and Pensions (DWP).

Explains your options for challenging an Employment and Support Allowance decision. This includes how to ask the benefit office to look at the decision again if you think it is wrong and how to appeal.

If you disagree with a council's decision about your housing benefit, you can ask the council to look at its decision again to see if it should be changed. You can also appeal to a housing benefit tribunal.

If you’ve been warned that you might be sanctioned and you think the sanction would be unfair you should explain why and give your reasons and evidence if possible. Sets out some of the arguments you could use.

Use this service service to find out if you can do your benefit appeal online by searching the benefit you wish to appeal and your postcode.

Information about what happens at a hearing before the Social Security and Child Support Tribunal.